Dear Community,
I got the following error:
Faulting application name: outlook.exe, version: 16.0.7167.2040, time stamp: 0x57ad490b
Faulting module name: mso40uiwin32client.dll, version: 0.0.0.0, time stamp: 0x57ab7885
Exception code: 0xc0000005
Fault offset: 0x000ce501
Faulting process id: 0x22e4
Faulting application start time: 0x01d20e5613bb64ad
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso40uiwin32client.dll
Report Id: 260f5ed4-ef15-4920-a89e-296d1db1c02c
Faulting package full name:
Fault bucket 108348870667, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: outlook.exe
P2: 16.0.7167.2040
P3: 57ad490b
P4: mso40uiwin32client.dll
P5: 0.0.0.0
P6: 57ab7885
P7: c0000005
P8: 000ce501
P9:
P10:
Attached files:
C:\Users\Developer\AppData\Local\Temp\{B35C3CFF-46A4-435D-A06E-D9115EF03D28} - OProcSessId.dat
C:\Users\Developer\AppData\Local\Temp\WER4295.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_outlook.exe_f9760a58482cc8c108b6f3cd160e167879a4597_20a1673c_27d1658e
Analysis symbol:
Rechecking for solution: 0
Report Id: 260f5ed4-ef15-4920-a89e-296d1db1c02c
Report Status: 1
Hashed bucket: 89b763c29ca8ae6cb85ee660312cb38f
My system environment:
Windows 10 Pro
Outlook 2016
Visual Studio 2015 Update 3
I created a new Outlook Add-in Project.
Create a RibbonType and set the type to Microsoft.Outlook.Explorer.
Add a button to the file part of the ribbon.
Execute the following code:
privatevoidbutton1_Click(objectsender,RibbonControlEventArgse)
{
MessageBox.Show("test");
}
This issue is reproducable just on Outlook 2016 on two different machines.
How can I solve that? How can I contact the Microsoft developer Support?
Regards Chris